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Organizations are defined by their values. In business, the ability to translate principle into practice is the measure of success. In 1947, United American Insurance Company established an
organization based on four core values: stability,
service, quality,
and
commitment. Today, UA continues to evolve but remains defined by these
principles set more than a half century past. It is by honoring our foundation
that we also forge our future and continue to ensure our success.
Stability
Stability is an absolute essential in insurance. When selecting an insurance
provider, customers want a company they can depend upon to pay claims.
Clients invest in a policy and expect that policy to perform when needed.
United American has often said it is the company that does what it says it
will do. For more than a half century, United American has been meeting the
individual insurance needs of its customers.
For more than 30 consecutive years, United American has earned the A+ (Superior) Financial Strength Rating from A.M. Best Company (rating as of 6/08). We are also rated AA- "Very Strong" for Financial Strength by Standard & Poor's (as of 11/07)..
Service
Service is often the distinction between a good and a great company. A great
company goes the extra mile to not just sell a product, but to establish a
relationship with the customer. At United American, we believe we are a
great company, and we continuously strive to deliver superior service and
customer convenience.
Customers, who subscribe to UA Partners, our optional, noninsurance discount health services program are provided with the peace of mind that their claims will be delivered to United American electronically by our "Automatic" Claims Filing®(ACF) system - without paperwork or hassles.
| Our 2007 Performance
Record* speaks for itself: |
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Total Claim Transactions |
6,246,456 |
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Medicare Supplement
Checks Issued |
2,550,548 |
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Policies Issued |
151,231 |
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Customer Calls Serviced |
2,012,150 |
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Turnaround Times: |
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Medicare Supplement Claims Processed |
4.11 calendar days |
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Medicare Supplement Policies Issued |
8.6 calendar days |
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All Policies Issued |
10.1 calendar days |
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*Based on Company statistics. |
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Quality
Quality is an investment in the future. Clients choose quality when they
intend to keep a product for a long time. United American will never
compromise product integrity for the benefit of price. UA has always
operated on the premise that policyholders want quality and value, and when
they buy UA, they get both. We offer a diverse portfolio of top products
designed to meet the needs of our clients both now and in the years to come.
UA offers individual, supplemental Health, Life, Medicare Supplements,
and Annuity products, and we also offer products to the worksite arena (Policy Forms), all of which feature:
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Guaranteed
Renewability. UA policies can never be canceled or
nonrenewed as long as premiums are paid on time. |
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Flexible
Benefits. UA policies are designed to provide basic
protection for individuals and families or serve as a supplement to
existing coverage. You choose the benefits and amounts of coverage
which are right for you. These can be adjusted as your life and
needs change. |
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Freedom of
Choice. United American policyholders are free to visit
any doctor or hospital they wish. Our customers are not restricted
to a network or list of providers. |
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Portability.
UA's plans are all individually written, so our policies go where
you do. Though you may move to a different state or change jobs, UA's benefits remain
the same. For Medicare Supplement policyholders, your policy is
still accepted wherever Medicare coverage continues to be available. |
Commitment
The essence of commitment is vision. It is the ability to capitalize on
experience and create a path into the future. At United American, every
decision is made based on what is best for the customer, the Agent, and
the company. UA's leadership is committed to our market and to
remaining a safeguard our policyholders can count on for years to come.
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As a Company, we have seen some big changes, and I'm sure there
are more to come. Our policyholders can rest assured that UA is with
them for the long haul. Whatever the future may hold, United
American will be there.
Vern D. Herbel
CEO, United American Insurance Company
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These policies have some limitations and exclusions and benefits may vary by state.
Consult your United American Agent for full plan benefits and
explanations. United American Insurance Company is not associated
with Medicare, Social Security or any other governmental agency.
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